Refund Policy

Returns and Exchanges

Please review our separate “Refund and Return Policy” for information on returning or exchanging gold nuggets. We want you to be satisfied with your purchase, and we provide guidelines for handling returns and exchanges to ensure a smooth process.

Authenticity

We guarantee the authenticity of our gold nuggets, gold flakes, fine gold and gold dust. All of our gold is sourced directly from our placer mining operation in Yukon, Canada and undergoes a verification process to ensure it is genuine and natural.

Usage

The gold sold on our website are intended for collection, investment, and decorative purposes. They are not intended for industrial use or to be altered for jewelry production without proper expertise.

Risks

Purchasing and owning gold involves certain risks. The value of gold can fluctuate, and owning physical gold involves considerations related to storage, security, and potential market changes.

Legal Considerations

It is your responsibility to understand and comply with any local, state, or federal laws and regulations related to purchasing and owning gold nuggets. We are not responsible for any legal issues that may arise from your purchase.

Payments

We accept various payment methods, and you agree to provide valid payment information. You authorize us to charge your selected payment method for the total order amount including taxes, shipping, and any additional fees that may apply.

Shipping and Delivery

We will make every effort to ensure the timely and accurate delivery of your order. Shipping times may vary and are provided for estimation purposes only. You acknowledge that delivery delays or issues arising from factors beyond our control are not our responsibility.

Returns and Refunds

Our return and refund policy is outlined on our website. Please review this policy before making a purchase. If you are dissatisfied with your purchase, please contact info@mammothgoldnuggets.ca immediately.

Intellectual Property

All content provided on the online shop, including but not limited to product descriptions, images, and logos, is the intellectual property of 1429128 B.C. Ltd or its licensors. You agree not to reproduce, distribute, modify, or create derivative works from any content on the online shop without our express permission.

Limitation of Liability

1429128 B.C. Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of the online shop. You acknowledge that your use of the online shop is at your sole risk.

Accuracy of Information

While we strive to provide accurate and up-to-date information on our website, we cannot guarantee the accuracy, completeness, or reliability of the content presented. The information on our website is provided for general informational purposes only and should not be considered as professional advice.

No Warranty

We do not warrant the accuracy or reliability of any information or content presented on our website. All information is provided “as is” and “as available,” without any representations or warranties of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Content Changes

We reserve the right to change or update information on our website at any time without prior notice. This includes, but is not limited to, product descriptions, pricing, availability, and other details. We do not commit to updating information in real-time and are not responsible for any consequences resulting from reliance on outdated information.

Independent Verification

Users are encouraged to independently verify any information obtained from our website before making any decisions or taking any actions based on that information. We recommend consulting with relevant professionals for specific advice related to your needs.

Limitation of Liability

We are not liable for any loss, damage, or inconvenience that may arise from relying on inaccurate or incomplete information presented on our website. This includes but is not limited to financial loss, indirect or consequential loss, or loss of data.

Errors

While we strive to provide accurate and up-to-date information on our website, errors may occur. These errors could include, but are not limited to, typographical errors, inaccuracies, omissions, and technical glitches. We do not warrant the accuracy or completeness of the information presented on our website.

Reporting Errors

If you come across any errors on our website, we appreciate your feedback. Please contact our customer support team at [Your Contact Information] to report any errors you encounter. Your assistance helps us improve the quality of our website and the user experience.

Corrections and Changes

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information on our website at any time without prior notice. This includes updating product descriptions, pricing, availability, and other relevant details.

Liability

We are not liable for any loss, damage, or inconvenience that may arise from errors on our website. This includes but is not limited to financial loss, indirect or consequential loss, or loss of data. Users should independently verify information and not solely rely on information obtained from our website.

Technical Glitches

In the event of technical glitches, including but not limited to website outages, slow performance, or interruptions in service, we will make reasonable efforts to address and resolve these issues promptly. However, we do not guarantee uninterrupted or error-free access to our website and are not responsible for any consequences resulting from technical glitches.

Acceptance

By using our website, you acknowledge and accept that errors may occur and that we are not liable for any resulting damages. It is your responsibility to verify information independently and make informed decisions based on accurate information.

Termination

We reserve the right to terminate or suspend your access to the online shop, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 1 day notice prior to any new terms taking effect.

Contact Us

If you have any questions about these Terms, please contact us at info@mammothgoldnuggets.ca